Check out our FAQ to learn all about our products, orders, deliveries and more.
Merissy ® is a general store that carefully selects innovative, useful and quality products to improve your daily life: home, well-being, accessories, technology, lifestyle and much more.
Our delivery times vary depending on the products and your address. Generally, delivery is free and takes 7 to 15 business days . You will receive a tracking number as soon as your order is shipped.
As soon as your order is shipped, you will receive a confirmation email with a tracking link . You can also track your order directly from our “Track my order” page on the Merissy® website.
We accept payments by bank card (Visa, Mastercard, American Express) as well as Shop Pay, Google Pay and Apple Pay .
All transactions are 100% secure thanks to SSL encryption.
Yes, of course! You have 30 days after receipt to return your product if it does not suit you.
Simply contact our customer service at support@merissy.com for return instructions.
We are sorry for this inconvenience 😔
Send a photo of the product in question to support@merissy.com , and our team will send you a new item free of charge or issue a full refund, according to your preference.
Absolutely ✅ Your data is protected by a secure SSL protocol. Merissy never shares your information with third parties. Your security and privacy are a priority.
Our team is available 7 days a week to answer all your questions.
📧 Email: support@merissy.com
We usually respond within 24 business hours.
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